At Drewcottril, we are committed to providing a seamless shopping experience. This Shipping Policy outlines our shipping procedures, delivery times, and related information to keep you informed about your purchase journey.
Order Processing
- Processing Time: Orders are processed within 1 to 3 business days. Please note that orders placed on weekends or public holidays will begin processing on the next business day.
Shipping Methods and Delivery Times
We offer the following shipping option:
- Standard Shipping: Estimated delivery within 5 to 7 business days after processing.
Please be aware that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or unforeseen circumstances.
Shipping Rates
A flat rate of $4.99 applies to all orders. The shipping fee will be displayed during the checkout process before you finalize your purchase.
International Shipping
Currently, we do not offer international shipping. We are working towards expanding our services to include international destinations in the future.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information. This will allow you to monitor your package’s journey until it reaches your doorstep.
Address Accuracy
To ensure timely delivery, please provide accurate and complete shipping information. Drewcottril is not responsible for delays or misdeliveries resulting from incorrect or incomplete addresses provided by customers.
Delivery Issues
If you encounter any issues with your delivery, such as delays, lost packages, or damaged items, please contact our customer support team at support@drewcottril.com. We are committed to resolving any problems promptly to ensure your satisfaction.
Changes to Shipping Policy
Drewcottril reserves the right to modify this shipping policy at any time. Any changes will be updated on this page, and it is recommended to review this policy periodically to stay informed.
Contact Us
For any further questions or assistance, feel free to reach out to us:
Support Hours: 9 AM – 5 PM, Monday – Friday (EST)
Address: 715 NE 119th St, Biscayne Park, FL 33161, United States
Email: support@drewcottril.com
Phone: +1 (318) 936-1841